Privacy Policy

1. Introduction

Welcome to Froliant. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social casino services.

This website is owned by froliant.com company. The company address is specified in the first section below.

2. Company Information

Company Name: Froliant Limited

Address: 51 Nelson Street, Kaikohe, Northland 0440, New Zealand

Email: support@froliant.com

Website: froliant.com

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our communications
• Participate in surveys or promotions
• Report issues or provide feedback

This information may include your name, email address, and any other details you choose to share.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address and general location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Game play statistics and preferences

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies required for website functionality
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings

You can manage your cookie preferences through your browser settings or our cookie consent tool.

4. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To improve and personalize your gaming experience
• To respond to your inquiries and support requests
• To send you updates and promotional communications (with your consent)
• To monitor and analyze usage patterns and trends
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To ensure age verification and responsible gaming

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and services, including:

• Hosting and infrastructure providers
• Analytics services
• Customer support tools
• Email communication services

These providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of users and the public

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Specific retention periods:

• Account information: Retained while your account is active
• Game play data: Retained for 2 years for analytics purposes
• Support communications: Retained for 3 years
• Marketing consent records: Retained for 7 years
• Legal documents: Retained as required by law

After the retention period expires, we securely delete or anonymize your information.

7. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

7.1 Access

You can request a copy of the personal information we hold about you.

7.2 Correction

You can request that we correct any inaccurate or incomplete information.

7.3 Deletion

You can request that we delete your personal information, subject to legal obligations.

7.4 Restriction

You can request that we restrict the processing of your information in certain circumstances.

7.5 Portability

You can request to receive your information in a structured, machine-readable format.

7.6 Objection

You can object to the processing of your information for certain purposes.

7.7 Withdraw Consent

Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@froliant.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites, including responsible gaming organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (if applicable)

Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Cookies Policy

For detailed information about how we use cookies and how you can manage them, please visit our GDPR & Cookie Policy page.

15. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.