GDPR & Cookie Policy
Your data protection rights and cookie information
1. Introduction
This GDPR and Cookie Policy explains how Froliant Limited complies with the General Data Protection Regulation (GDPR) and uses cookies on our website. This policy should be read in conjunction with our Privacy Policy.
We are committed to protecting your privacy and ensuring you have control over your personal data.
2. Data Controller Information
Data Controller: Froliant Limited
Address: 51 Nelson Street, Kaikohe, Northland 0440, New Zealand
Contact Email: support@froliant.com
Data Protection Officer: Available via support@froliant.com
3. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.
How to exercise: Email support@froliant.com with your request. We will respond within 30 days.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
How to exercise: Contact us with details of the information you wish to correct. We will update it within 30 days.
Right to Erasure
You have the right to request that we delete your personal data under certain conditions, such as when the data is no longer necessary or you withdraw consent.
How to exercise: Submit a deletion request to support@froliant.com. We will process it within 30 days, subject to legal obligations.
Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
How to exercise: Contact us with your restriction request. We will respond within 30 days.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
How to exercise: Email support@froliant.com requesting data portability. We will provide your data within 30 days.
Right to Object
You have the right to object to our processing of your personal data for certain purposes, including direct marketing and processing based on legitimate interests.
How to exercise: Contact us to lodge an objection. We will stop processing unless we have compelling legitimate grounds.
Right to Withdraw Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
How to exercise: Email support@froliant.com or adjust your cookie settings. Withdrawal does not affect the lawfulness of processing before withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws.
How to exercise: Contact your local data protection authority. In New Zealand, this is the Office of the Privacy Commissioner.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
4.1 Consent
We process certain data based on your explicit consent, such as:
- Marketing communications
- Non-essential cookies
- Optional data collection
4.2 Legitimate Interests
We process data based on our legitimate interests, including:
- Providing and improving our services
- Security and fraud prevention
- Analytics and performance monitoring
4.3 Legal Obligation
We process data to comply with legal requirements, such as:
- Age verification
- Regulatory compliance
- Response to legal requests
4.4 Contractual Necessity
We process data necessary to provide our services to you.
5. Cookie Policy
5.1 What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
5.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration | Required |
|---|---|---|---|
| Essential Cookies | Required for website functionality, security, and age verification | Session / 1 year | Yes |
| Performance Cookies | Help us understand how visitors interact with our website | 1 year | No |
| Functionality Cookies | Remember your preferences and settings | 1 year | No |
| Analytics Cookies | Collect anonymous data about site usage and performance | 2 years | No |
5.3 Specific Cookies
Here are the specific cookies we use:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| ageVerified | Stores age verification status | Essential | Persistent |
| cookieConsent | Stores cookie preference choices | Essential | 1 year |
| sessionID | Maintains your session while browsing | Essential | Session |
| gameProgress | Saves your game progress and settings | Functionality | 30 days |
| analytics | Tracks anonymous usage statistics | Analytics | 2 years |
6. Managing Cookies
6.1 Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner. You can choose to:
- Accept All: Allow all cookies including analytics and functionality cookies
- Essential Only: Only allow essential cookies required for the website to function
6.2 Changing Cookie Preferences
You can change your cookie preferences at any time by:
- Clearing your browser cookies and revisiting our site
- Using your browser settings to block or delete cookies
- Contacting us at support@froliant.com
6.3 Browser Settings
Most web browsers allow you to control cookies through their settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and site permissions
7. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
7.1 Analytics Services
We use analytics services to understand how visitors use our website. These services may set cookies to collect anonymous usage data.
7.2 Content Delivery Networks
We use CDNs to deliver content efficiently. These may set performance cookies.
7.3 Managing Third-Party Cookies
You can opt out of third-party cookies by:
- Adjusting your browser settings
- Using browser extensions that block tracking
- Visiting the third-party provider's opt-out page
8. Data Transfers
When we transfer your personal data outside of New Zealand or the European Economic Area, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions
- Binding corporate rules
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
10. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:
- Notify the relevant supervisory authority within 72 hours
- Notify affected individuals without undue delay
- Provide information about the nature of the breach
- Describe the measures taken to address the breach
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it immediately.
If you believe we have collected information from a child, please contact us at support@froliant.com.
12. Automated Decision Making
We do not use automated decision making or profiling that produces legal effects or similarly significantly affects you.
13. Updates to This Policy
We may update this GDPR and Cookie Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (where appropriate)
We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this GDPR and Cookie Policy, your data protection rights, or our data practices, please contact us:
Data Protection Inquiries
Primary Contact: support@froliant.com
Alternative Contacts:
Postal Address:
Froliant Limited
Data Protection Officer
51 Nelson Street
Kaikohe, Northland 0440
New Zealand
Response Time: We aim to respond to all data protection inquiries within 5 business days and fulfill requests within 30 days as required by GDPR.
15. Supervisory Authority
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with a supervisory authority.
New Zealand:
Office of the Privacy Commissioner
Website: www.privacy.org.nz